AuraDownload on the App Store

Subscriptions & billing · 1 min read

Getting an invoice or receipt

Where your receipt comes from depends on where you subscribed.

App Store purchase. Apple issues the receipt. Check the email tied to your Apple Account, your App Store purchase history, or reportaproblem.apple.com. Aura cannot create or edit Apple's receipt because we never process that transaction.

Website purchase. Start with the receipt sent to the email you used at checkout. If it is missing or does not include what you need, email help@downloadaura.app with the purchase email and the details you need shown.

Still stuck? Contact Aura support and tell us what happened.